Hathway Customer Care Number: Complaint & Toll-Free Helpline

Hathway or Hathway Cable & Datacom Ltd. is Mumbai based DTH and broadband service provider. It is an Indian company, acquired by Hathway in 1999. The company has a vast area of service in India. Presently, there are more than 15 cities where it is providing its services.

It is known for its high bandwidth broadband internet experience. Since the advent of high-speed internet via telephone cable, Hathway has always been the customer’s first choice. The company has been able to provide excellent services, even amid growing competitors. Presently it is working in the sphere of Broadband and Digital Cable TV.

Though Hathway is a trusted and reliable service provider, if you face any difficulty or need some help, you can reach the Hathway customer care number. Here we have listed all Hathway contact details in one place.

If you are looking for toll-free customer care numbers or city-wise customer care numbers, you will find it. You can also go through the list of Nodal officers operating in Broadband or Digital cable TV. In the list, we have also included the contact details of the Appellate authority if you are looking for a dispute settlement.

Contents

Hathway All-India Customer Care Details

Hathway Customer servicesContact Details
General Toll-free number18004193114
Email Address[email protected] [email protected]
Broadband1800 419 3114
Digital Cable TV1800-4197900

City-wise Hathway Customer Care Number

Hathway provides services in major cities in India. The customers enjoy the internet speed depending on their location and package. Without the hassle to go through the channel of customer care and redirect your local customer care number, you can directly dial the specific customer care number of your city for a quicker response.

The addresses of all service areas are categorized into 4 zones as given below:

North and Central Zone: Delhi, Noida, Chandigarh and Indore

West Zone: Mumbai, Pune, Aurangabad, Goa, Khed, Vadodara, Surat and Vapi

South Zone: Bangalore, Hyderabad, Chennai and Vellore

East Zone: Kolkata, Siliguri, Malda, Asansol and Sikkim

There are currently 15 cities on the list below of Hathway which is offering Broadband internet services.

LocationHathway Customer Care NumberHathway Customer Care Email IDPostal AddressFax Number
Hyderabad040-66989898[email protected]303/304,Mahaveer Chambers, Liberty X
Road, Himayath Nagar Hyderabad -500029
040-66667285
Baroda022-68760050[email protected]101-102, Siddharth Complex, R.C. Dutt Road,
Alkapuri, Vadodara 390007
0261-
6696555
Surat022-68768100[email protected]6-10, UG floor, rekha park complex, opp
surat aquarium, adajan hazira road, SURAT,
GUJARAT 395009
0261-
6696555
Vapi022-68768050[email protected]17,Jay Tower-1, Silvassa Road, Imran Nagar,
Vapi, 396191
0261-
6696555
Karnataka080-40161616[email protected]Hathway House, 137/138, Infantry Road,
Bangalore – 560001
080-
40161620
Auranagabad022-68768005[email protected]A4, Vitthalachi Daya, Cannought Place, Town
Centre, Aurangabad 431003
0240-
6610777
Pune020-49117700[email protected]2rd Floor, Sterling Plaza , Deccan Gymkhana,
Junglee Maharaj Road, Pune – 411 004
020 –
49117700
Mumbai022-68768200[email protected]Trade World, “B” Wing, 10th Floor, Kamala
Mills Comp, Senapati Bapat Marg, Lower
Parel (W). Mumbai 400013
022-
68768200
Goa0832-6713000[email protected]703, Geras Imperium, Patto, Panjim, Goa –
403001
0832-
6713000
Delhi9167114444
022-43764600
[email protected]L-10, Green Park Extension, New Delhi,
110016
022-
43764600
Noida9167114444
022-43764600
[email protected]L-10, Green Park Extension, New Delhi,
110016
022-
43764600
Indore0731-4778888[email protected]12th Press Complex, AB Road Indore 4520010731-
4778888
Chandigarh9167114444
022-43764600
0172-4643506 / 07
[email protected]SCO 16-17, Top Floor, Sector – 34 A,
Chandigarh
0172-
4643506
Kolkata033 – 40302444[email protected]Ecostation, 2nd Floor Plot No. 7, Block- BP,
Sector -V, Salt Lake,Kolkata – 700091
033 –
40302350
Sikkim033 – 40302444[email protected]Sonam Palden Building, Tibet Road,Gangtok737 101033 –
40302350
Asansol033 40423666[email protected]Annapurna Building, 1st floor, BNR More,
Asansol – 713304
Malda033 40423666[email protected]Netaji Commercial Market, 2nd floor, Rath
Bari, Malda – 732 101
Siliguri033 40423666[email protected]Room no- 1 & 2, (3rd Floor), Metro Plaza, SF
Road, Siliguri, Dist Darjeeling- 734 001
Chennai & RO TN044-40284028[email protected]Good Shepherd Square, 5th Floor, No-82,
Kodambakkam High Road, Nungambakkam,
Chennai- 600 034
044-
40284028

Hathway Broadband Customer Care

Hathway Broadband users can use this Hathway customer care number 1800 419 3114 for any type of queries and complaints. You can also reach nodal officers. The list of cities and nodal officer’s details are given below.

City LocationHathway Customer Care NumberHathway Customer Care Email ID
Mumbai022- 68768200[email protected]
Pune020-49117777[email protected]
Indore0731-4778888[email protected]
Vapi022-68768050[email protected]
Surat022- 68768100[email protected]
Aurangabad022 -68768005[email protected]
Bangalore+91 80401 61616 & +91 80697 01616[email protected]
Delhi9167114444/022-43764600[email protected]
Kolkata033-40302444[email protected]
Goa0832-6713000[email protected]
Chandigarh0172-4643506 / 4643507[email protected]
Noida9167114444/022-43764600[email protected]
Indore0731-4778888[email protected]
Hyderabad+91 80401 51616,+91 80697 01717[email protected]
Khed9619600816[email protected]
Dapoli9619600816[email protected]
Ratnagiri9619600816[email protected]
Chiplun9619600816[email protected]
Vadodara022- 68768050[email protected]
Chennai+91 80400 45999,+91 80697 01818[email protected]

Nodal Officer’s contact number and Email ID

CityNodal OfficerTelephone no.Hathway Customer Care Email ID
AurangabadMr.Tushar Patil0240-6646029[email protected]               
BangaloreMr. Mohan Kumar9606483670[email protected]
DelhiMr. Praveen Kumar9582893514[email protected]
GoaMr. Donald Noronha9545551168[email protected]
HyderabadMs.Deepa N[email protected]
IndoreMrs.Tripti Gurung8435001437[email protected]
KolkataMr. Shantanu Chakraborty033-40302350[email protected] [email protected]
MumbaiMr. Vishal Rajpure7400323134[email protected]
NashikMr. Yogesh Uphade7798382222[email protected]
NoidaMr.Praveen Kumar9582893514[email protected]
PuneMr. Sameer Haldikar9765090789[email protected]               
SuratMr. Jigar Prajapati9099977791[email protected]
VadodaraMr.Hiral Patil9099977802[email protected]
VapiMr.Jignesh Patel9099977702[email protected]
VisakhapatnamMr. Gajapathi Rao9948393013[email protected]

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Hathway Digital Cable TV Customer Care

Hathway Digital Cable TV users can use this Hathway customer care number 1800-4197900 for any queries and complaints. You can also go through the Hathway Channel List to see the timings for your favorite shows. Regarding any questions or complaints of help, you can reach nodal officers as well. The list of cities and nodal officer’s details are given below.

Hathway Customer Care Toll Free Number- 1800 4197 900
Hathway Additional Contact Number- 0120-6836404

CityAddress
Aurangabada) 301-304 & 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad – 431003
b) Aurangabad – PP – Office , A4, Vitthalachi Daya Building, Above Hotel Rana, Connaught Place, CIDCO, Aurangabad – 431 001
BhilaiPlot No – 5, Akash Ganga, Near Railway Line, Supela, Bhilai – 490023
AllahabadOm Tower 3rd Floor 31 MG Marg, Civil Lines Allahabad – 211001
BangaloreHathway House, 137/138, Infantry Road, Bengaluru – 560001
Bhopal2nd Floor, Jyoti Cineplex, Zone II, M.P.Nagar, Bhopal -462011
BilaspurWare house Road, Bilaspur (C.g.) 495001
Delhia) Plot No. B-1 / G-3, Mohan Co-operative Industrial Estate, Main Mathura Road, New Delhi
b) 3, Dayanand Vihar, IIIrd Floor (back side) Delhi- 110092
c) 1449/31, Gali No 2 Durga Puri, Shahdra, Delhi 110093
Faridabad5M/113,top floor, Patanjali Mega Store Building, Opp KL Mehta Girls Collage NIT 5, Faridabad, Haryana 121001
GwaliorOpp Hotel Man Mandir, 2nd Floor Behind Old High Court Lashkar Gwalior – 474001
GurgaonSec-46, SCU 137 SF, Hudda Market near Om Sweet, Gurgaon 122001
Ghaziabada) 559-C,Nyay Khand-1,Inderapuram, Ghaziabad-201014
b) C-8,IIIrd Floor Ocean Plaza, Shalimar Garden Extension 2, Sahibabad, Ghaziabad 201005
HyderabadNo. 603, 604, 6th Floor, Mahaveer Chambers, Liberty X Road, Himayath Nagar, Hyderabad – 500029
Indore12, Press Complex, Behind Bhaskar Building, A B Road, Indore – 452008
Jaipur20 -28 Fifth Floor , Manglam Electronics Market, Mansarowar Link Road, Riddhi Siddhi Crossing, Jaipur 302018
KolkataEcostation, Block-BP, Plot-7, 2nd Floor. Salt Lake Sector-V, Kolkata-700 091, West Bengal.
KorbaPlot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan,
T.P. Nagar, Korba (C.G.) 495 677
MumbaiB Wing, 10th Floor, Trade World, Kamala Mill Compound, Lower Parel West, Mumbai – 400013
Mysore372, 1st Floor, 1st cross, Subbaiah Road, Ramaswamy Circle, Ramaraja Mohalla, Mysore – 570020
Nashik2 nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik- 422 002,
Noidaa) B-31 A, SEC-10, Noida U.P- 201301
b) House no 7, Anil Vihar , Khoda Colony , Near Sahil Public School-201002
OdishaAshrya , Plot No-72, Near Hotel SISMO, Gautam Nagar, Kalpana Square, Bhubaneshwar – 751014
Panipat/GohanaC-3 Hotel West Press Colony, Panipat, Haryana-132103/Bhisham Swaroop Colony Near Deep Hotel, Panipat, Haryana
Pune3rd Floor, Sterling Plaza , Deccan Gymkhana, Above Axis Bank, Jnuglee Maharaj Road, Pune – 411004 
RaipurPagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri, Raipur (C.G.) 492001
SaharanpurOpposite Motal quality, Railway Road,Saharanpur -247001
SikkimSonam Palden Building, Tebet Road, Gangtok, Pin – 737101

Nodal Officer’s contact number and Email ID

CityNodal OfficerTelephone no.Email ID
HaryanaMs. Roopali Mathur09582455648     [email protected]
KarnatakaMr. SiddeGowda SN9133537375[email protected]
BhopalMr.Aditya Dixit09893309818[email protected]
IndoreMr. Jayant Agarwal9826050366[email protected]
JabalpurMs. Jyoti Tiwari8889747788[email protected]
MaharashtraMs. Roopali Mathur09582455648[email protected]
New DelhiMs. Roopali Mathur09582455648[email protected]  
OdishaMr. Shantanu Chakraborty9073352880[email protected]
RajasthanMr. Kuldeep Singh9829050990[email protected]
SikkimMr.Shantanu Chakraborty      9073352880[email protected]
TelanganaMr.Leslie Pereira9346996818[email protected]
Uttar PradeshMs. Roopali Mathur09582455648[email protected]
West BengalMr. Shantanu Chakraborty9073352880[email protected]

Also read:

Hathway Appellate Authority Contact Number, Email ID, and Address

If necessary, you can reach to appel late authority for settling the disputed matters. The list of city, contact number, email ID, Officer’s name, and address is given below. 

CityContact No.Email AddressAddress of Appellate Authority
Mumbai    8879798969[email protected]Mr.Santosh Sonawane, Address: 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai 400013
Delhi & NCR  9289640111[email protected]Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
Pune, Nashik, Aurangabad, Goa8879798969[email protected]Mr. Santosh Sonawane Address:- 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai, Maharashtra 400013
Bangalore08046881888[email protected]Mr SHIVAKUMAR B J Address:- 137/138, Hathway House, Infantry road, Bangalore – 560001
Hyderabad040-49219998[email protected]Hannah Priyanka Address:- 303/ 304, 3rd floor, Mahaveer Chamber, Liberty circle, Himayath Nagar, Hyderabad – 500029
Chandigarh7999568295[email protected]Mr. Jitendra Pratap Singh Address:- L-10 Green Park Extention, New Delhi-110016
Vishakhapatnam040-66989859[email protected]Lesliyard S Pereira Address:- 302/ 303, 3rd floor, Mahaveer Chamber, Liberty circle, Himayath Nagar, Hyderabad – 500029
UP West, Noida  9582024939[email protected]Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
Karnataka    9606483670[email protected]Mr. Kiran Kumar Address: Hathway House, 137,138, Infantry Road. Corporation Division No 59.Civil Station, Bangalore – 560001
Madhya Pradesh  9993309651[email protected]Mr. Mohammad Jalaluddin Address – 12th Press Complex, AB Road Indore 452001
Punjab  9582024939[email protected]Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
Gujarat9099977757[email protected]Ms. Vimal Mistry, Address: 9003,9004, World Trade Centre, Udhna Darwaja, Ring Road, Surat, 395002
Tamil Nadu    7338830303[email protected]Mr. Balaji P. Address – Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai 34
Telangana    040-66989859[email protected]Ms. Deepa Nelapati, Address: 303/ 304, 3rd floor, Mahaveer Chamber, Liberty Circle, Himayath Nagar, Hyderabad – 500029

Conclusion

Hathway is one of the trusted internet service providers and DTH operators. It functions in major cities of the country. Here we have listed all the essential customer care numbers you would need to face any problem using its services. Also, there is a city-wise list to keep you updated with the working customer care numbers, nodal officers, and appellate authority. We hope you get all the necessary information on the topic. You can post more questions for us.  We are happy to help.

FAQs

1. What is Hathway Customer Care Number?

Hathway’s Toll-free Customer Care Number is 1800-221119. You can call this number 24×7 to get the AI bot’s help. However, to speak to a customer care executive, you should call in working hours.

2. What is Hathway broadband customer care number?

The broadband customer care number is 1800 419 3114. You can call this number for your broadband complaint or new connection application.

3. How can I receive my Hathway customer ID?

You can visit selfcare.hathway.com to log in to your account via registered mobile number or account number to get your Hathway customer ID.

4. How to reach Hathway Customer care Chennai?

Call 044 40284028 if you need to reach Hathway customer care Chennai.

5. How to reach Hathway Customer Care Bangalore?

Call 080 40161616 to reach Hathway customer care Bangalore.

6. How do I activate Hathway?

After you make a payment, log in to the Self Care portal and check if the payment is successful. Generally, it takes half an hour to 4 hours to activate your account.

7. How to reach Hathway Customer Care Delhi?

You can call this number for Delhi customer care 1800 4197 900. In the above lists, you can see the list of customer care numbers for various cities.

8. How to reach Hathway Customer Care Hyderabad (Telangana)?

Call 18004193114 or 040-66989898 to reach Hyderabad customer care. You can also write your complaint or query at this email ID hydhelpdesk@ hathway.net.

9. How good is Hathway Broadband?

Hathway provides reliable broadband services to the major cities of the country.

10. What is Hathway Digital TV Cable Customer Care Number?

For all the queries related to your Digital Cable TV, you can call this number 1800-4197-900.

11. Why is my Hathway Internet not working?

If you have any problem with your broadband, you can reach customer care. Go through the list above to check for the customer care number of your city.

12. How can you register a Hathway complaint?

if your broadband is not working. Above we have listed customer care details for different cities where you can register your complaint. You can also call at 91-22-26001306 or share your queries at [email protected].

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