Jio is one of the largest telecom service providers in India. It is a subsidiary of Jio platforms and operates a national LTE network. The main thing is that it doesn’t use 2G and 3G services and works only on 4G networks.
One of the interesting facts is that it became India’s largest mobile network operator and the world’s third-largest mobile network operator in a very short time. Since it has a vast consumer base, sometimes people face some issues regarding the services.
In that case, you can take Jio customer care number; you can connect with them anytime and clear all your queries. In this blog, you will find all the JIO Customer care number for all states of India.
Contents
Jio Customer Care Number (All India)
Jio Mobile Toll-free numbers:
1. Mobile services queries – 199
2. Complaint register- 198
3. Recharge plans, data balance, validity, recharge confirmation & offers- 1991
4. Active HD calls & data balance services- 1977
5. Calling from Non-Jio number- 1800 889 9999
6. Avail support while roaming abroad- +917018899999
7. Interested in Jio, call this number- 1860-893-3333
JioPhone, JioFi & LYF Mobile:
8. Customer care number- 1800-890-9999
JioFiber Helpline Number:
9. Customer care number- 1800-896-9999
JioBusiness Helpline Numbers:
10. Enterprise Mobility Services: 1800-889-9333
11. Enterprise Connectivity Services & Business Solutions: 1800-889-9444
12. New Business Connection: 1800-889-9555
Online Shopping Number:
12. Helpline number- 1860-893-3333
Also read: How to Convert Jio Postpaid to Prepaid
Jio Live Chat Support
Jio is trying to offer customer support in every possible way; hence they introduced Jio live chat support. You can use this feature on their website and mobile application. To take help from chat support, you need to follow the steps.
If you use the mobile application for chat support
1. Download the My Jio app.
2. Log in using your Jio number.
3. You will see a bottom panel, there you need to click on “Jio Care.”
4. Here you will find plenty of options like FAQs, Troubleshoot, and others. Click on the “Live Chat” option.
5. You will be redirected to a chat box where you can type your query and get instant help.
If you use Jio website for chat support
1. Visit the official website of Jio.
2. At the bottom right corner of the website, you will see a chat icon.
3. Click on the icon.
4. Now the chatbot will ask for your Jio number and details.
5. After that, you can type your query and process it further.
Jio Email Support
You can also connect with Jio customer support via email and resolve your issues.
1. For new business connection, use email [email protected]
2. If you have queries related to Online Shopping, use email [email protected]
3. For any security vulnerability, use email [email protected]
4. For more support, you can follow these steps
- Type Jio live chat support on Google search console.
- Click on the official website of live chat support.
- You will get a form to fill; here, you need to enter your name, Jio number, email id, query, and other related details.
- You can also upload screenshots or documents supporting your query.
- After filling all the details, you just need to submit, voila!!
- The executive will connect with you very soon.
Jio Appellate Authority Contact Details
State | Zone | Appellate Authority Name | Office Address |
Andhra Pradesh | South | Rajasekhar Mamillapalli | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
Bihar | East | Chandra Prakash | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India |
Chhattisgarh | West | Partha Pratim | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
Delhi NCR | North | Sanjay Tiku | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana |
Gujarat | West | Bhavesh Mehta | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
Haryana | North | Sanjiv Sachdeva | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
Himachal Pradesh | North | Sameer Pandey | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
Jammu | North | Vivek Sharma | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India |
Jharkhand | East | Santosh Sinha | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand |
Kerala | South | Jayaraj Rajasekharan | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State |
Kashmir | North | Neeraj Fotedar | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K |
Karnataka | South | Shiva Kumar | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka |
Kolkata | East | Sanjay Chatterjee | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |
Madhya Pradesh | West | Partha Pratim | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
Maharashtra & Goa | West | Giridhar Puvvala | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 |
Mumbai | West | Saurabh Singh Parmar | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051 |
North East | East | Banibroto Biswas | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India |
Odisha | East | Bikash Mohanty | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023 |
Punjab | North | Karuna Misra | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
Rajasthan | North | Arun Mani | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
Tamil Nadu | South | Royston Antony | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu |
Telangana | South | Sreedhar Nandiraju | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
UP (West) | North | Sunil Kapoor | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
UP (East) | North | Rajesh Sharma | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP) |
Uttarakhand | North | Deepak Negi | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
West Bengal | East | Sailesh Rupani | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |
Assam | East | Ritwick Chakraborty | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
Note- Take a note that the email address of each of the Appellate authority is [email protected] and contact number is 18008893999.
FAQs
1. How can I talk to Jio customer care?
For any complaint regarding your Jio services you can connect on jio customer care number 198, it is a toll-free number. Also, if you have any recharge related issues, then you can call in 1991.
2. How do I file a complaint against Jio?
For complaints call on jio customer care number 198, and if you want to connect using another number, use 1800 889 9999.
3. How do I complain about DND on Jio?
For DND registration, you need to dial 1909 from your mobile and request a customer care executive to activate the service.
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